Designs
Click here to watch a video walking through the ID process I use to design and develop training projects.
Check out this Storyline course to teach new hires how to handle member issues and complaints.
Check out a micro learning course I created for busy professionals on growth mindset.
Check out this training refresher video teaching call center agents about an in-home health service for members. Warning: This training may be super powered.
This video is part of a monthly updates series for member support call agents. The video provides an overview of updates and reminders to their role.
Check out an ILT training created for new hires. This training focuses on each type of medical visit new hires schedule.
This is a pitch deck to re-design a monthly training session. This ask includes working with stakeholders to revitalize a reoccuring training experience.
Check out a job aid created for supervisors to provide on-the-job support for handling complaints.
Now, the fun part! Check out samples of my training designs below. Click on each design to learn more about the training project, the learning goals and the project process. All designs are fully planned and designed by me for various busniess needs and client goals.
Scroll through the interactive grid to view my work. Click on a square for further information about the project and a link to the project.